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Using behavioural science and online experiments to test the potential of browser choice screens

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Redesigning online banking environments to reduce fraud

Consumer ProtectionRedesigning online banking environments to reduce fraud2021PARTNERSOpen BankingShare In collaboration with the Open Banking Implementation Entity (OBIE), we conducted two large-scale online experiments to identify and test ways banks …

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Understanding how online fake reviews influence consumer decision-making

Consumer ProtectionUnderstanding how online fake reviews influence consumer decision-making2020PARTNERSWhich?Share Working in partnership with Which?, we show that online fake reviews can influence people to buy low quality products, but this …