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Redesigning online banking environments to reduce fraud

Redesigning online banking environments to reduce fraud 2021 Open Banking In collaboration with the Open Banking Implementation Entity (OBIE), we conducted two large-scale online experiments to identify and test ways …

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Understanding how online fake reviews influence consumer decision-making

Understanding how online fake reviews influence consumer decision-making 2020 Which? Working in partnership with Which?, we show that online fake reviews can influence people to buy low quality products, but …

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