Increasing consumer benefits and engagement in AMI-based water conservation programs 2022 American Water Works Association (AWWA) Summary: We worked with American Water Works Association (AWWA) to help three water utilities …
Empowering customers to take control of their landline plans
Empowering customers to take control of their landline plans 2021 Ofcom We worked with a UK telecommunications provider and Ofcom to test the most effective communications to engage some of …
A behavioural approach to water conservation using an online tool
We helped Northumbrian Water test communications to encourage their customers to engage with an online water savings tool, and to find out how using this tool affects household water use. …
Using behavioural interventions to encourage water conservation
Reducing water consumption in a context of water scarcity Maintaining lawns and gardens is a significant drain on Texas’ scarce water resources. Encouraging households to reduce water consumption and replace …
Identifying and Assisting Fuel Poor Homes
Identifying and assisting fuel poor homes. Fuel poverty refers to a household being unable to properly heat its home without significant hardship, and tackling this problem is a major focus …
Smarter regulation in the digital economy.
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How can we encourage the take-up of smart technology?
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