EnergyApplying behavioural insights to unlock energy demand flexibility: A guidebook for practitioners2024PARTNERSInternational Energy Agency (IEA)Share We partnered with the User-Centred Energy Systems Technology Collaboration Programme by IEA (Users TCP) to …
Designing an online energy toolkit for effective policymaking using behavioural insights
UtilitiesDesigning an online energy toolkit for effective policymaking using behavioural insights2022PARTNERS International Energy Agency (IEA)Share We developed an online toolkit to help policymakers better understand the behavioural assumptions underlying different …
Increasing consumer benefits and engagement in AMI-based water conservation programs
UtilitiesIncreasing consumer benefits and engagement in AMI-based water conservation programs2022PARTNERSAmerican Water Works Association (AWWA)Share Summary: We worked with American Water Works Association (AWWA) to help three water utilities test communications …
Empowering customers to take control of their landline plans
TelecomsEmpowering customers to take control of their landline plans2021PARTNERSOfcomShare We worked with a UK telecommunications provider and Ofcom to test the most effective communications to engage some of the provider’s …
A behavioural approach to water conservation using an online tool
UtilitiesA behavioural approach to water conservation using an online tool2019PARTNERSNorthumbrian WaterShare We helped Northumbrian Water test communications to encourage their customers to engage with an online water savings tool, and …
Using behavioural interventions to encourage water conservation
UtilitiesUsing behavioural interventions to encourage water conservation.2016PARTNERSSan Antonio Water SystemShare Reducing water consumption in a context of water scarcity Maintaining lawns and gardens is a significant drain on Texas’ scarce …
Identifying and Assisting Fuel Poor Homes
UtilitiesIdentifying and assisting fuel poor homes.2018PARTNERSAffordable Warmth Solutions and the Sustainable Home Survey CompanyShare Fuel poverty refers to a household being unable to properly heat its home without significant hardship, …
Smarter regulation in the digital economy.
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How can we encourage the take-up of smart technology?
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